Crisis managementPrevent what you can, and prepare for what you can’t. We will analyze your organization’s vulnerabilities and help you to avoid a crisis. We help you to lay groundwork and policies in advance for immediate implementation when needed. Called in during the early stages of a crisis, often with little or no notice, we immediately take action to mitigate repercussions.
Crisis strategy & plan
Case Studies: Crisis Management
Health care system generates support for service expansion
Photo by COD Newsroom / CC BY Situation: Buffalo, New York-based Catholic Health, formed in 1998, is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers and other community...
PR during strike maintains customer relations
Photo by Dave Dugdale / CC BY–SA Situation: Monroe, Louisiana-based CenturyLink, the third largest telecommunications company in the United States, was formerly named US WEST and Qwest. The company was faced in 1998 with a classic crisis: a labor strike by 36,000...
PR drives manufacturer’s nationwide product recall
Situation: Oskaloosa, Iowa-based Clow Valve Company, one of the nation’s leading manufacturers of fire hydrants, has millions of fire hydrants in use across the United States. Clow discovered in 2006 that a lubricant used in its Medallion and F2500 brand hydrants...
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To learn more about our crisis management services or see more case studies, call 515-224-1086.