Health care system generates support for service expansion

Health care system generates support for service expansion

Photo by COD Newsroom / CC BY Situation: Buffalo, New York-based Catholic Health, formed in 1998, is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers and other community...
PR during strike maintains customer relations

PR during strike maintains customer relations

Photo by Dave Dugdale / CC BY–SA Situation: Monroe, Louisiana-based CenturyLink, the third largest telecommunications company in the United States, was formerly named US WEST and Qwest. The company was faced in 1998 with a classic crisis: a labor strike by 36,000...
PR drives manufacturer’s nationwide product recall

PR drives manufacturer’s nationwide product recall

Situation: Oskaloosa, Iowa-based Clow Valve Company, one of the nation’s leading manufacturers of fire hydrants, has millions of fire hydrants in use across the United States. Clow discovered in 2006 that a lubricant used in its Medallion and F2500 brand hydrants...
Hospital mergers improve profitability

Hospital mergers improve profitability

Photo by COD Newsroom / CC BY Situation: Buffalo, New York-based Catholic Health System, formed in 1998, is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, primary care centers, imaging centers and nursing homes....