As AI saturates, what is the premium on humanity? And what does “nouveau nihlism” mean for community engagement? Data from Pew and Gallup highlights a deepening divide in how information is processed and where trust is placed. The Trust Recession Gallup...
A security report warns we are entering the era of “emotional engineering,” where AI scams are no longer distinguishable from human empathy. And Google has launched a December Core Update that prioritizes “verified” human content over...
Your 2026 communications strategy can’t rely on “emotional storytelling” and traditional news making, especially if your stakeholders skew younger. Read on for the latest in incidental attention and post-truth fact blasting. 1. News is...
The online conversation about your organization — every byline, public thread, news article, video — is teaching AI how to talk about your brand. ChatGPT, Claude, and other large language models (LLMs) are trained on billions of web pages, including news...
Where do you get your news? Where do your customers get their news? The answers will help you navigate 2021. Pew has vital data on our changing media habits; their American News Pathways report has a lot to say about how people understood 2020. In short, we mistrust...
When we asked clients and friends about what 2020 taught us, the lessons were often succinct. “Slowing down isn’t a bad thing” “We can, in fact, do a lot of things differently” “Joy is not frivolous” “Join the correct Zoom call at the correct time” What have you...
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