Brand ambassador programs, as we have discussed here and here, are a great addition to your marketing plan because of the strong influence word-of-mouth has in purchasing decisions. If you’re considering a brand ambassador program you will need ambassadors. There are...
Competition to reach (and influence) the more than 80 million millennials is fierce. So, here’s a great addition to your marketing mix: create a brand ambassador program with your current customers and biggest fans. Generating conversation among their friends and...
People talk about brands to their family, friends and colleagues in everyday conversations and on social media. In fact, in a survey by SDL, 58% of consumers say that they share positive experiences with a brand or ask for recommendations or opinions when they talk...
Effective PR includes providing excellent service to your customers, including protection of their privacy and data security. Several recent cases illustrate the high cost of loss of customers’ personal data. Two examples on December 2, 2015: Target Corporation...
The BBC recently built a thing based on a report of the rise of the machines, and that thing says PR people are ‘quite unlikely’ to be replaced by robots. Still, I had a chance to visit with the founders of KeyWee and Narrative Science during the PR...
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